Which questions should you ask a freight forwarder before placing an order?
Before placing an order, companies should clarify route, transit time, customs support, additional costs, destination-country experience and disruption management.
Before placing an order, companies should ask a freight forwarder about route, transit time, customs support, included services, possible additional costs, experience with the destination country and handling of disruptions. These points show whether the quote is technically reliable.
Questions about document requirements, consignee coordination, tracking, waiting times, insurance, dangerous goods or temperature control are also important when these topics are relevant. For transports to Central Asia, the Caucasus or the Middle East, the freight forwarder should be able to explain regional specifics.
GLOBALSPED clarifies these points at an early stage so that companies can compare transport quotes not only by price, but also operationally.